Property management consist of several department with different needs. eMPATIX have different reports and access level for different departments to fulfill your specific needs.

• The front desk need arrival list and room status today or specific days, easy search for customer data, easy check in/out and finance information and billing system
• House keeping and Maintenance need today's data related to stay room or departure room, easy summary of all room today and some future days, and easy status change on room after the job is done
• Account department will be looking more for the information like amount due, total charges and the guest checkout date
• Sales, Marketing and Reservation department normally look for room availability in future dates, occupancy etc.
• Quality and Service department looks for customer communication, complains and reviews.

IT Facility management:
To reduce the number of problems that may arise from handling servers and specific software, all eMPATIX modules works on all devices, like Computers, Laptops, PDA, Mobile Phones etc. that are connected to Internet and have a standard browser. No software installation is required, just use your Internet browser. eMPATIX take care of the system 24/7 organize backup several times a day.

Security:
eMPATIX take care of all required security in the solution, but you must take care of password and your private virus and other software protection. We will provide you with advise, competence and links to essential information and download places to keep you safe on Internet.

Training:
The training is customized for the specific need for each user and is depending on the users experience. The training can take place on site or at our or our partners premises.

Support and service:
eMPATIX personal is adding in all required data, you fill inn a easy paper based data entry form together with necessary contracts and your new Hotel Management and Reservation system is working.  This reduce the level of training and raise the quality and security.  This 24/7 service is essential for our customer satisfaction.

Room and facility pricing:
eMPATIX handle different pricing in different seasons, like high/low season, Holiday, weekdays and weekends. We can also show different prices for different customer like Agents. This is a complex solution and only authorized and special trained personnel have access.

Variation of customers and use:
Depending on the number of rooms and your needs, you can choose between several editions, from one villa with one apartment to hotels chains with hundreds of rooms.

With eMPATIX you can also handle:

Unit lease back:

• Each room or apartment can be connected to different accounts in the General Ledger.  This makes it possible to handle units owned by individual owners, create financial reports and provide the owner with revenue reports.

POS:

• eMPATIX can be used by companies with multi level of departments and outlets. Third party outlets can be integrated and given access to to room service and room charge and expenses from outlets integrated to the main customer invoice.

Venue, Catering and Events:

• Reservations of specific events, packages, functions can be done if the proper products are made available in the system. Specific event booking module can also be implemented.

Human Resource:

• eMPATIX Human Resource (HR) allows employees--or the HR department--to register and maintain data electronically about themselves. It’s given that the HR module is connected to several other eMPATIX modules like Pay, Timekeeping, Project, Course , CRM and Person.

Timekeeping:

• Your hours can be registered directly from a mobile phone, PDA or computer. eMPATIX Timekeeping also includes travel invoices and wage computation based on registered hours. Create projects and activities associated with a customer, allow employees to log work hours for activities via web or mobile phone, and invoice projects.

Payroll/Wage:

• eMPATIX Payroll can handle both fixed salary, hourly salary, commission salary or a combination of this. The hours that are logged by an employee can be used for payment of hourly wages, and reimbursement for outlay and travel expenses are included.

Purchasing:

• eMPATIX order supports, Mail order, Purchasing order, Delivery order, Job order. We can use different order forms. In all new orders you see information like order by, order to, delivery address, invoice address etc.

Accounting:

• eMPATIX Accounting software makes use of basic principles such as cash in and cash out along with the profit and loss account. Income and expenses are thus easier to understand. The accounting system has simple flow which means that you do not need to make decisions along the way that might be a source of uncertainty or a source of concern with regard to potential consequences.